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Parts and Services

We are authorized to service Arizona and surrounding areas where we are the closest showroom.

If we are not your closest showroom, please follow this link to find your closest location, http://www.rainbowplay.com/showrooms/.  It will give you the contact information for the showroom closest to you.

American Play Systems offers a variety of parts and services to keep your child’s Rainbow Play System in premium condition.

Tune Up Service

Our full-service tune up includes:

  • stain/seal entire system
  • replace all ropes
  • tighten all hardware
  • clean all plastic components to the best of our ability

For a quote, please email amy@americanplaysystems.com with the following information:

  • pictures of your play system
  • make/model (i.e. Sunshine Castle) or height from the ground to the deck
  • name, address and phone number or email

Play System Moves and Reassembles

For a quote, please email amy@americanplaysystems.com with the following information:

  • pictures of your play system
  • make/model (i.e. Sunshine Castle) or height from the ground to the deck
  • address of the current location
  • address of the new location
  • name and phone number or email

Replacement Tarps

We have to order tarps directly from the Rainbow factory.  They are all custom orders, as there are too many past sizes to keep them in stock.  It is very important that we get the correct measurements, as there are no returns or exchanges. Here is what we need to find your tarps:

  1. Measurements - The easiest way to get these measurements is to take down the old tarp, lay flat and measure.  If you do not have the old tarp then you can just measure from the snaps on one side up and over to the snaps on the other side for the length and then from snap to snap on one side for the width.
  2. If you know what series, design, style, and year your system is that will help as well.  (ex. sunshine castle pk. II, 1999). If you are not sure, please give estimated year, and if it is a castle or clubhouse, it will help us narrow it down.
  3. Please send a few pictures of the system.  We need to see what it looks like.
  4. The address you want the tarp sent to, your contact information, and your color choice.

They cost approximately $275 – $475 which will include taxes and shipping directly to your location.  They come in red/yellow/blue combo or forest green.  Once ordered it can take 3-6 weeks for delivery, depending on if they have it in stock or in needs to be made.

For an exact cost email all of this information to: amy@americanplaysystems.com

Replacement Flags

A new set of flags is approximately $75 which includes taxes and shipping to your home.

For an exact cost, please email amy@americanplaysystems.com with the following information:

  • The address you want the tarp sent to, your contact information, and your color choice.

Replacement Parts

We have a variety of the most common accessories in our showroom locations.  Please email amy@americanplaysystems.com prior to visiting and let us know what you are looking for so we can make sure we have it available for you.

Common accessories we carry in our showrooms:

  • captain’s wheel
  • binoculars
  • telescopes
  • ropes
  • swings (sling/belt, full bucket, half bucket)
  • gliders
  • trapeze bars
  • buoy balls
  • disc swings
  • stain/sealer

If you are looking for options/accessories that are not listed below, please email amy@americanplaysystems.com.

Specialty Items

We can help you with replacement beams, wood pieces, ladders, structural pieces, etc.

For a quote, please email amy@americanplaysystems.com with the following information:

  • pictures of your play system
  • make/model (i.e. Sunshine Castle) or height from the ground to the deck
  • pictures of the piece you want to replace
  • measurements (length and width)
  • name, address and phone number or email